Call us : +91 7720092584 Refer A Friend Offers

FAQ

  • ToyTime.in is an online toy rental library in Pune where members can rent toys on a weekly/montly basis. With ToyTime your kids get to play with the most educational toys from the top manufacturers such as Disney, LEGO, Mattel, Vtech, SpinMaster, Fisher Price and more. Members receive the toys they picked delivered directly to their door, cleaned and santized every week/month.Once they’ve finished playing with their toy, they can simply swap it out for a different toy. No more spending money on toys that are left gathering dust on shelves. You can also reduce clutter and help the environment.
  • ToyTime team takes atmost care in selecting toys of highest quality and safety levels. However in the unlikely event of any damage to the toy, ToyTime tries to replace the broken/lost parts and charge the member for replacement parts only. In case we are not able to replace the parts, the cost of the toy (depending on toy’s condition) has to be borne by the member. All toys are checked thoroughly once returned to ensure it is in good condition before it is rented out again.
  • Call or send us an email and let us know if you want to extend the duration.Incase there are no requests on the toy by other members,then we will renew the same toy for you.

 

  • The duration for which you can retain the toy depends on your membership plan.For Sparkle and Twinkle plan, the period is 1 week.
  • Toys, Puzzles/Books/CD’s can be booked online anytime on ToyTime.in. We will deliver it to you on a specific day of the week as per your plan at fixed time slots. The toys that are being returned will be picked up at the same time.
  • Please refer to WE CARE section to know our Sanitization process.We expect members to return toys in a clean state.However all returned toys go through our sanitization process before being rented again.
    • You can either make a cash or cheque payment during the delivery of toys or do an NEFT transfer to our account mentioned below.

Beneficiary Name : CAPICO SOLUTIONS
Bank Name : ICICI BANK
Bank Branch : VISHRANTWADI BRANCH
Bank A/c Number: 337305500080
Bank IFSC Code : ICIC0003373

  • Please refer to HOW TO RENT section for details.
  • ToyTime keeps branded toys of international safety standards. Each toy in the library is inspected by us to ensure quality. We also have book and CD’s from popular authors and publishers.All the toys,books CDS and puzzles in the library has been selected with an intention to provide a quality play-based learning experience to your child.
  • You can search for the toys based on category (toy, puzzle, book, cd), age group or Brand individually or you can also filter the list by choosing to search for a specific brand, specific age group and a specific category.You can also search for a particular toy by specifying the toy name in the search textfield.
  • Yes there is a refundable deposit of 1000 RS on Sparkle and Twinkle Plan. Incase you termninate your relationship with us for any reason ,ToyTime will refund the deposit with in 15 days from the day of termination.

 

  • Yes you can do this online by sendinging us an email or by calling us. ToyTime will evaluate its benefits based on our selection criteria and will addthe same to our collection.
  • Register at our site ToyTime.in and select a membership plan as per your needs.We will collect the payment as Cheque/Cash or NEFT trasfer.Other than the montly rental ,there is a one time registration fee and a refundable deposit that needs to be paid to avail our membership.Please refer to our Membership Plans to choose the appropraite one for yourself
  • Yes.To get a feel of our services and to experience the collections in our library, you can avail the monthly rental scheme of the desired plan for a month.The refundable deposit  will be returned to you in case you decide not to avail our membership after the trial period of one month.
  • You can terminate your membership anytime by sending us an email or calling us to inform about the same.We will refund the deposit by Cheque or an NEFT transfer to your account with in 15 days from the day of notice.

 

  • Yes. We are open to carry forward your membership for the duration that you are unavailable to use our services. The duration, though, needs to be minimum of a month. You will not be entitled to rent any items during this time. Please inform us when you are back and we will renew our relationship.
  • Return Policy - The delivery of toys happens to a particular location on a specific day of the week.The toys which were delivered last week will be collected by our delivery boy on the same day of delivery.For any reason, if you can not return the toys on the specified day,you need to initimate us atleast one day before the delivery date and your child can continue to enjoy the toy for one more week.Incase of no prior intimation from you,ToyTime will charge you a late fee of 50 Rs per weekly delay. Please note that no single toy can be retained by the same member for a period of more than 2 weeks.

There has been an error.

We apologize for any inconvenience, please return to the home page or use the search form below.